Emerging Agency

One Love Studios

Agency learns scale - saves money, time, and resources to build into an enterprise

Chatting Cost Cut

-52%

Hours Reclaimed

25+/wk

Chatter Turnover

Eliminated

Revenue Growth

+41%

Overview

One Love Studios was an emerging agency drowning in chatter turnover and operational overhead. They learned that scale isn't about hiring more people—it's about removing the bottleneck. With NovaChat, they cut chatting costs by 52%, reclaimed 25+ hours per week, and redirected those resources into growth. No more high-churn employment headaches. They can finally focus on what matters: building themselves into an enterprise.

Before & After NovaChat

Monthly Chatting Cost

Before

After

$5,000 → $2,400

Hours on Chat Ops

Before

After

45 hrs → 18 hrs

Chatter Headcount

Before

After

6 → 1

Revenue Over Time

$11

Oct

$12

Nov

$12

Dec

$14

Jan

$15.5

Feb

Challenges

High churn in chatting employment - constant hiring and training.
Founders spent more time managing chatters than building the business.
Resources were tied up in payroll instead of growth and acquisition.

Results

Chatting costs cut 52%; savings reinvested into traffic and talent.
25+ hours per week reclaimed for strategy and scaling.
No more chatter turnover - AI runs 24/7 with consistent quality.

“We stopped fighting churn and started building. NovaChat let us save money, save time, and put everything back into becoming the agency we want to be.”
— Founder, One Love Studios

Ready to see results like these?

Start Your Free Trial